Privacy Policy

1. Information we collect

Information you provide directly

When you fill out a form on our website — including the free consultation request form or the contact form — we collect:

• Your name and the student's name
• Email address and phone number
• Details about your student (grade, service interest, availability)
• Any additional information you choose to share in message fields

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL
• IP address (anonymised where possible)

This information is collected through standard web analytics tools and is used only in aggregate to improve our website.

2. How we use your information

We use the information we collect to:

• Respond to your enquiries and schedule consultations
• Provide and manage our boarding school placement services
• Send you relevant updates and information about your engagement with us
• Improve our website and services based on aggregate usage data
• Comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

3. How we share your information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Service providers — third-party tools we use to operate our website and deliver our services (e.g. form processing, email, analytics). These providers are contractually required to handle your data securely and only for the purposes we specify.
• Legal authorities — if required by law, court order, or government regulation.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is subject to a materially different privacy policy.

4. Data retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you are a client, we retain your records for a minimum of five years following the conclusion of our engagement.

You may request deletion of your data at any time (see Section 6).

5. Cookies

Our website uses cookies — small text files stored on your device — to:

• Remember your preferences during a session
• Understand how visitors use our site (analytics)

We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time, though some website features may not function correctly without them.

6. Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you
• Correction — request that inaccurate information be corrected
• Deletion — request that your information be deleted, subject to legal retention requirements
• Portability — request your data in a structured, machine-readable format
• Objection — object to certain uses of your data

To exercise any of these rights, please contact us via the consultation form on our website. We will respond within 30 days.

7. Data security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include encrypted data transmission (HTTPS), restricted internal access to personal data, and regular review of our security practices.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's privacy

Our services are directed to parents and guardians, not to children. We do not knowingly collect personal information directly from children under the age of 13. Student information collected through our forms is provided by parents or guardians and is used solely to provide our placement services.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to this policy

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated by a notice on our website. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact us

If you have any questions about this privacy policy or our data practices, please contact us: